Shipping Policy
Aushadhi Mantra is committed to excellence and the complete satisfaction of our customers.
We proudly offer shipping services across India and strive to ensure that your orders are delivered safely and on time.
Please note that holidays, weather conditions, courier delays, or high order volumes may affect shipping timelines.
1. Shipping Processing Time
All orders are processed and dispatched within 1–3 business days after order confirmation.
Estimated delivery timelines:
- Metro Cities: 3–5 business days
- Other Cities/Towns: 5–7 business days
- Remote Areas: 7–10 business days
Orders are not shipped or delivered on Sundays or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few additional days. In such cases, we will notify you via email or phone.
2. Incorrect Shipping Address Disclaimer
Customers are responsible for providing accurate shipping details at checkout.
If you have entered an incorrect shipping address, please contact us immediately at:
Email:
Once an order is shipped, we may not be able to modify the delivery address.
3. Undeliverable Orders
Orders returned to us due to:
- Incorrect address
- Incomplete address
- Customer unavailable repeatedly
may be subject to reshipping charges.
4. Lost or Stolen Packages
Aushadhi Mantra is not responsible for lost or stolen packages marked as “Delivered” by the courier.
If tracking shows delivered but you have not received your package:
- Check with neighbors/security
- Contact courier partner directly
- Report issue to local authorities if necessary
5. Return Request Period
Customers may request returns within 7 days of delivery, subject to our Return Policy.
Returned products must be:
- Unopened
- Unused
- In original packaging
6. Out-of-Stock Items
In case an item is temporarily out of stock:
- We may delay shipment until inventory is available
- Or contact you with alternative options
Customers will be informed promptly.
7. Shipping Charges
Shipping charges (if applicable) are calculated at checkout.
Special offers may include:
- Free Shipping on selected orders
- COD availability in eligible pin codes
8. Delivery Delays Beyond Control
Delivery may be delayed due to:
- Weather disruptions
- Courier strikes
- Public holidays
- Natural disasters
- Government restrictions
We appreciate your patience in such cases.
9. Acceptance of Shipping Policy
By using our website and placing an order, you accept the terms outlined in this Shipping Policy.
10. Contact Information
If you have any questions regarding shipping, please contact us: